This privacy policy is for this website; https://apexmanagedservices.co.uk and served by Apex Managed Services Ltd, 12 Saffron Road, Bracknell, Berks, RG12 7BS and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations). This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhere to. Additionally it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer / device in order to serve it to you. Our contact information is provided if you have any questions.
We and this website complies to the DPA (Data Protection Act 1998) and already complies to the GDPR (General Data Protection Regulation) which comes into affect from May 2018. We will update this policy accordingly after the completion of the UK's exit from the European Union.
This website uses cookies to enhance the user experience while visiting the website. Where required by applicable law, this website operates a cookie consent mechanism, providing users with the ability to expressly consent to, or refuse, the storage of cookies on their device.
What are Cookies? Cookies are small data files that are stored on the user’s device when accessing websites. These files track, save, and store information about the user’s interactions with the website. The use of cookies enables the website to provide visitors with a more personalized browsing experience.
Users who wish to prevent the storage of cookies on their device should configure their web browser settings to block cookies or use the cookie consent controls provided upon first visit to this website. Blocking cookies may affect the functionality or availability of certain features of the website.
Apex Managed Services collects and processes personal data in the course of providing services, responding to email communications, and through the use of online contact forms. The specific types of data collected depend on the nature of the service or enquiry.
When registering for services on this website, the following personal data may be collected: full name, email address, postal address, telephone number, username, and password. This information is securely stored in our internal systems, which utilize SQL-based databases.
Customers may also choose to store credit or debit card details securely within their account. Such payment data is encrypted and is not accessible by Apex Managed Services or the customer once stored. All payment processing is facilitated through third-party payment providers, including Stripe and PayPal, via secure API integrations.
Upon termination of services, personal data will be securely removed from our systems and databases, subject to any legal or contractual retention obligations. Customers may request the deletion of their personal data at any time. However, if you maintain active services or unpaid invoices, Apex Managed Services reserves the right to retain the data necessary to fulfil contractual obligations.
Apex Managed Services will not sell, disclose, or otherwise distribute personal data to any third party, except where required by law, legal process, or competent authority, including but not limited to law enforcement or criminal justice agencies.
This website utilises tracking software to monitor visitor activity and gain insights into how the website is used. This software may store a cookie on the user’s device for the purposes of tracking and analysing engagement and usage patterns.
No personally identifiable information is collected, stored, or processed through this tracking activity. Data collected is used solely for analytical purposes to improve the website’s content, performance, and user experience.
This website may include advertisements or sponsored links. Such advertisements are typically served through our approved advertising partners, each of whom may have their own applicable privacy policies governing the collection and use of your personal data related to the advertisements they display.
By clicking on any sponsored or advertised links, you acknowledge that you will be redirected to the advertiser’s website via a referral mechanism, which may involve the placement of cookies on your device to facilitate tracking of referral activity. This process may result in cookies being stored on your device.
Users acknowledge that clicking on any external or sponsored links is undertaken at their own risk. Apex Managed Services accepts no liability for any loss, damage, or implications arising from your engagement with external sites or advertisers accessed via sponsored links.
Any documents, files, or media made available for download through this website are provided to users entirely at their own risk. While all reasonable precautions have been taken to ensure that downloads are genuine and free from malicious content, users are strongly advised to independently verify the integrity and authenticity of any files using reputable third-party antivirus or security software.
Apex Managed Services accepts no liability or responsibility for any downloads provided by third-party external websites or sources, and users engage with such downloads at their own risk. Verification of any such external downloads through independent security measures is strongly recommended.
Upon successful completion of payment, you will receive an automated receipt generated by our systems. We recommend that you print and securely retain a copy of this receipt for your records. This receipt will contain your unique customer reference, which should be quoted in any communications or correspondence with Apex Managed Services. Unless otherwise specified, all services will be provisioned and delivered electronically upon completion of the signup process. In the event of any delay in service delivery, you will be notified via email, telephone, or both. Payment will only be processed once the service has been delivered, unless otherwise stated at the time of purchase. All orders are fulfilled electronically via email to the address provided at the time of registration. For any queries regarding your order, please contact us at sales@apexmanaged.services. Details of our business operating hours can be found on the “Contact Us” page of our website. Please note that certain services may be subject to export or import restrictions under applicable laws and regulations. It is your responsibility to ensure that the services purchased are permitted for import into your country of residence. Apex Managed Services shall not be liable for any restrictions, prohibitions, or penalties imposed by local regulations. No additional surcharges will be applied to transactions made using VISA or Mastercard payment methods. The final purchase price displayed at checkout will remain the same regardless of the selected payment method.
Users who choose to contact Apex Managed Services via this website do so at their own discretion and provide any personal information at their own risk. All personal data provided is handled with confidentiality and is securely stored for as long as is necessary for the intended purpose, or until such time as it is no longer required or has become obsolete.
Where expressly stated, and only with the explicit consent of the user, personal details may be used to provide information regarding products, services, or promotions through a controlled mailing list system. All communications of this nature will be conducted in strict accordance with applicable data protection laws and the provisions outlined in this Policy.
Apex Managed Services operates an email mailing list program to provide subscribers with information relating to our products, services, and company news. Subscriptions to this mailing list are obtained through a clearly defined online process, requiring the explicit consent of the user before inclusion.
All personal data collected for the purposes of this mailing list is processed, managed, and stored in strict accordance with applicable data protection legislation and the terms outlined in this Policy. Subscribers retain the right to withdraw their consent and unsubscribe at any time via the automated process provided in email communications, or through alternative methods clearly detailed within each email.
The type and nature of marketing communications, including any potential inclusion of third-party content, will be clearly stated at the point of subscription. Please note that registering for an account on our website does not automatically enroll you in our mailing list; subscription to marketing communications is an entirely separate process requiring explicit consent.
Marketing emails may contain tracking technologies such as beacons or tracked clickable links, which facilitate the monitoring of subscriber engagement, geographic location, and demographic information in connection with marketing performance analysis. These features enable Apex Managed Services to refine the relevance and effectiveness of its marketing efforts.
Our email marketing services are provided by MailChimp. For details of how MailChimp handles and protects personal data, please refer to their Privacy Policy available in the resources section of this website.
This website may contain links to external websites operated by third parties. While Apex Managed Services endeavours to include only safe, reputable, and relevant external links, users are strongly advised to exercise caution before clicking on any such links.
Apex Managed Services cannot guarantee or verify the content, accuracy, or security of any externally linked websites despite reasonable efforts to do so. Users acknowledge that they access external websites entirely at their own risk, and Apex Managed Services shall not be held liable for any loss, damage, or harm incurred as a result of visiting external sites mentioned on this website.
This website may, from time to time, include shortened URLs for convenience, especially in contexts such as social media communications. URL shortening refers to the process of converting a long web address into a shorter version (e.g., http://bit.ly/xyz123). Users are advised to exercise due diligence before clicking on shortened URLs and to verify their authenticity wherever possible.
Apex Managed Services maintains an official Social Media Policy to ensure that all online interactions by our business and staff are conducted in a professional, lawful, and appropriate manner. We may maintain official profiles on various social media platforms, and users are strongly advised to verify the authenticity of such profiles before engaging or sharing any personal or confidential information.
Apex Managed Services will never request personal information, such as passwords or sensitive account details, via any social media platform. Users are reminded to exercise appropriate conduct when interacting with our official social media profiles.
This website may include social sharing buttons that facilitate the sharing of website content directly to users' social media profiles. Use of these sharing features is entirely at the user's discretion. By using social sharing buttons, users acknowledge that content may become publicly viewable on their respective social media platforms.
Users are encouraged to review the privacy policies of their chosen social media platforms to understand how their data may be processed and displayed in relation to shared content.
The following resources are provided for further information on data protection, privacy legislation, and relevant third-party privacy policies: